Your Website Maintenance, Made Visible
When you engage WhooshPro for website maintenance, you get more than a team working behind the scenes. Every maintenance client gets access to a dedicated support portal — a real-time window into your website’s activity, performance, and support history, available whenever you need it.
What You Have Access To
Your portal is organised around the things that matter most to keeping your website healthy and your team informed. Here is what you will find inside.
Dashboard
Your maintenance project at a glance. The dashboard surfaces key project details, active engagement status, and a release notes feed so you always know what our team has been working on for your site.
Helpdesk Tickets
Track support requests directly from the portal. Every ticket is logged, assigned, and resolved with full accountability — no emails lost, no requests falling through the cracks. You can follow the status of each request from submission through to resolution.
Progress Report
A structured monthly report covering incidents handled, items under review, problem analysis, and service level outcomes for the period. Available to download as a PDF, ready to share with your internal stakeholders or management team.
Google Analytics
Access your website’s Google Analytics data directly from the portal. Review visitor trends, top performing pages, and traffic sources without needing to log into a separate platform or request a report from our team.
Site Vitals
A health score for your website, broken down check by check. See where your site performs well and where attention is needed, with plain-language explanations.
Uptime Monitor
Live uptime tracking with response time history for your website. Review historical trends, identify patterns, and stay informed on SSL certificate expiry — all from a single view.
Broken Links
A full sweep of your website’s internal and external links, surfacing broken links, where they appear on your site, and their resolution status. Keeps your site clean and protects your search engine standing over time.
We ship new features and improvements to the portal on an ongoing basis, as part of our commitment to giving clients greater transparency into their maintenance engagement.
How You Get Access
Getting set up on the portal is straightforward and handled by our team.
- Sign your maintenance agreement
Once your maintenance plan is confirmed, our team begins setting up your portal project. - We configure your portal
We set up your project, link your website, and configure the modules relevant to your plan. - You receive your access
You get an invitation to your portal. From that point, your website’s maintenance activity is visible to you at any time.
Ready to Get Started?
The client support portal is available to all WhooshPro website maintenance clients. If you are already on a maintenance plan with us, your portal access details were sent to you during onboarding. If you need assistance accessing your portal, we are happy to help.
Let’s Work Together
We make your website maintenance visible. Contact us today to explore a website maintenance plan for your business.
Why engage WhooshPro for website maintenance services
Proven with years of experience
With our proven track record, we provide business-friendly maintenance and support services for every needs. Engage us, the trusted web maintenance solution provider that will give you peace of mind.
Hear what our clients say.
Some of our website maintenance customers
See what we have done.