Website Maintenance

A well-designed website is only the beginning. Going through the website development process and implementing the web solution is a tough journey. And successfully launching a website is certainly a great feat. All the efforts put in should not go to waste because of a compromised, degrading or broken website as time goes by. To stay secure, fast, and fully functional, ongoing maintenance and support is essential. Website maintenance services ensures your site continues to deliver a seamless experience – day after day.

If you are here, you must be looking for help in some way to upkeep your website. Take a look at what our customers usually engage us for maintenance and support.

To get a good idea of the importance and benefits of engaging in regular website maintenance, let us delve into the very reasons below.

Website, be it static ones (will have changing requirements or run into compatibility issue as technology advances), or dynamic ones such as Content Management Systems or E-commerce Solutions (will have their components regularly released for updates to fix bugs, addressing vulnerabilities, and to enhance features). Regular patching ensures:

• Compatibility with modern browsers and devices
• Improved website security
• Optimal functionality and performance

Neglecting updates can lead to breaches, downtime, and degraded user experience.

While website maintenance is technically optional, skipping it can lead to serious consequences, including:

• Broken features and layouts
• Exposure to security threats
• Degrading in web page loading speed
• Poor SEO due to performance or outdated content
• Costly emergency fixes

Regular upkeep saves time, money, and stress in the long run. Why not right?

Wondering what are the things you need to do to ensure continuity of your website? A sound maintenance plan usually cover most, if not all things needed to keep your site in top shape, examples, not limited to:

• System updates (e.g. WordPress, Sitefinity, Whiz CMS)
• Change requests and enhancements
• System up time monitoring
• Bug fixes and performance optimization
• Security scanning and threat prevention
• Broken links and content updates
• Search engine optimization
• Server and hosting management
• Regular backups and house keeping
• System restore or disaster recovery
• All round consultation

Comprehensive maintenance coverage goes a long way to sustain operability.

Want assurance of service level? Our maintenance services do come with Service Level Agreement (SLA), offering:

• Timely response and resolution
• Scheduled updates and reporting
• Priority technical support

You will know there is help when needed, and have peace of mind.

For website owners who do not require ongoing maintenance, ad hoc services are the way to go to address impromptu issues, such as:

• One-time security fixes
• Urgent bug resolution
• Content or layout updates
• Performance troubleshooting

Ideal for one-off issues or occasional support needs. However, this mode of service come at a higher cost and slower response time. As priority are given to those under maintenance agreements.

In summary, consistent care ensures your website stays reliable, fast, and secure. Whether you are running an e-commerce platform, business site, content hub or even just a static informational site, maintenance is the foundation of digital success.

Hear what our clients say.